Privacy policy.
Last Updated: 10/23/24
At ExpertRenos, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, www.expertrenos.com.
1. Information We Collect
When you visit our website or fill out forms, we may collect the following types of information:
Personal Information: This includes your name, email address, phone number, home address, and other details you provide when submitting forms or contacting us.
Project Information: If you request a consultation or submit project details, we may collect information regarding your renovation or remodelling needs.
Usage Data: We may automatically collect information about how you use our website, such as your IP address, browser type, operating system, and the pages you visit. This information helps us improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: We use your information to schedule consultations, communicate with you, and deliver our home remodelling services.
To Improve Our Website: Usage data helps us understand how visitors interact with our website so we can enhance the user experience.
To Send Promotional Offers: With your consent, we may use your contact information to send you updates, promotions, and offers related to our services. You can opt-out at any time.
To Comply with Legal Obligations: We may need to process your information to comply with legal requirements or respond to legal claims.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses industry-standard security measures, such as SSL encryption, to safeguard your data during transmission.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors or email marketing platforms).
Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights or comply with a legal obligation.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your experience and analyze website traffic. A cookie is a small file placed on your device that helps us understand how visitors interact with our site.
You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Privacy Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of receiving promotional emails or communications.
Request a copy of the personal information we hold about you.
Contact us if you have any concerns about how your information is being used.
To exercise these rights, please contact us at p.selvon@expertrenos.com.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
ExpertRenos
Email: p.selvon@expertrenos.com
Phone: 647-401-9923
Website: www.expertrenos.com